--- title: FAQ's | Support & Knowledge Base description: This is where we show you frequently asked questions about seventhings and the Inventory Manager. --- [Skip to content](https://support.seventhings.com/migration/en/faqs#main-content) - [English](https://support.seventhings.com/migration/en/faqs) - [Deutsch](https://support.seventhings.com/migration/faq) English Show submenu for translations ![seventhings.png\]](https://support.seventhings.com/hs-fs/hubfs/seventhings.png?height=30&name=seventhings.png) - [Default HubSpot Blog](https://blog.seventhings.com/de) Open main navigation Close main navigation - [Default HubSpot Blog](https://blog.seventhings.com/de) - - [English](https://support.seventhings.com/migration/en/faqs) - [Deutsch](https://support.seventhings.com/migration/faq) English Show submenu for translations - www.seventhings.com/en www.seventhings.com/en Need some help? - There are no suggestions because the search field is empty. 1. [Support & Knowledge Base](https://support.seventhings.com/migration/en) 2. [FAQ's](https://support.seventhings.com/migration/en/faqs) # FAQ's This is where we show you frequently asked questions about seventhings and the Inventory Manager. ## App - [Where can I find my URL?](https://support.seventhings.com/migration/en/where-can-i-find-my-url) - [Why can't I log into the app?](https://support.seventhings.com/migration/en/why-cant-i-log-into-the-app) - [What do I need to consider regarding the size and resolution of photos?](https://support.seventhings.com/migration/en/what-do-i-need-to-consider-regarding-the-size-and-resolution-of-photos) - [Which hardware can you use?](https://support.seventhings.com/migration/en/which-hardware-can-you-use) - [Why are deleted objects still showing in the app?](https://support.seventhings.com/migration/en/why-are-deleted-objects-still-showing-in-the-app) ## Labels - [Are RFID labels offered in an active or a passive version?](https://support.seventhings.com/migration/en/are-rfid-labels-offered-in-an-active-or-a-passive-version) - [What are RFID labels?](https://support.seventhings.com/migration/en/what-are-rfid-labels) - [Where is the best place to attach the labels?](https://support.seventhings.com/migration/en/where-is-the-best-place-to-attach-the-labels) - [How to use labels on my objects?](https://support.seventhings.com/migration/en/how-to-use-labels-on-my-objects) - [Which type of labels do we have in use?](https://support.seventhings.com/migration/en/which-type-of-labels-do-we-have-in-use) - [How do I use protective laminates from seventhings?](https://support.seventhings.com/migration/en/how-do-i-use-protective-laminates-from-seventhings) - [Which codes can I scan in with the app?](https://support.seventhings.com/migration/en/which-codes-can-i-scan-in-with-the-app) See less ▼ ## Web App - [What are the service response times in the event of a failure?](https://support.seventhings.com/migration/en/what-are-the-service-response-times-in-the-event-of-a-failure) - [What happens during maintenance of the software and how long does it take until everything is ready to be used again?](https://support.seventhings.com/migration/en/what-happens-during-maintenance-of-the-software-and-how-long-does-it-take-until-everything-is-ready-to-be-used-again) - [Which browsers do we support?](https://support.seventhings.com/migration/en/which-browsers-do-we-support) - [After how much idle time will the user's session be terminated?](https://support.seventhings.com/migration/en/after-how-much-idle-time-will-the-users-session-be-terminated) - [How do I search in the web version?](https://support.seventhings.com/migration/en/how-do-i-search-in-the-web-version) - [Why can't I add more objects?](https://support.seventhings.com/migration/en/why-cant-i-add-more-objects) See less ▼ ## Configuration of data fields - [How can I create collective items?](https://support.seventhings.com/migration/en/how-can-i-create-collective-items) - [Where can I set a default value?](https://support.seventhings.com/migration/en/where-can-i-set-a-default-value) - [I want to sell, lend or scrap my inventory. How can I reflect this in seventhings?](https://support.seventhings.com/migration/en/i-want-to-sell-lend-or-scrap-my-inventory.-how-can-i-reflect-this-in-seventhings) ## General - [Which languages are available in seventhings?](https://support.seventhings.com/migration/en/languages-in-itexia) - [Which type of cloud does seventhings use?](https://support.seventhings.com/migration/en/which-type-of-cloud-does-seventhings-use) - [Cloud vs. On-Premises](https://support.seventhings.com/migration/en/cloud-vs.-on-premises) - [How do I handle objects that are located in the home office?](https://support.seventhings.com/migration/en/how-do-i-handle-objects-that-are-located-in-the-home-office) - [What are beta features?](https://support.seventhings.com/migration/en/what-are-beta-features) - [Will the account be locked automatically after multiple failed login attempts?](https://support.seventhings.com/migration/en/will-the-account-be-locked-automatically-after-multiple-failed-login-attempts) - [Is seventhings GDPR-compliant?](https://support.seventhings.com/migration/en/is-seventhings-gdpr-compliant) - [Where can I find my messages from seventhings?](https://support.seventhings.com/migration/en/where-can-i-find-my-messages-from-seventhings) See less ▼ ## Data Protection - [How exactly does seventhings ensure availability and secure access to data in the event of a physical or technical incident?](https://support.seventhings.com/migration/en/how-exactly-does-itexia-ensure-availability-and-secure-access-to-data-in-the-event-of-a-physical-or-technical-incident) - [Where can I find information on data protection?](https://support.seventhings.com/migration/en/data-protection) - [Can seventhings confirm that all traces of an individual's personal and sensitive data can be deleted upon request?](https://support.seventhings.com/migration/en/data-deletion-of-personal-and-sensitive-data) - [Can I get an extract of our data at any time?](https://support.seventhings.com/migration/en/can-i-get-an-extract-of-our-data-at-any-time) - [Does seventhings have a DRP (disaster recovery plan)?](https://support.seventhings.com/migration/en/does-seventhings-have-a-drp-disaster-recovery-plan) - [With seventhings, is the data encrypted? If so, are they encrypted at rest, in transit, or both? What protocols and measures are used?](https://support.seventhings.com/migration/en/with-seventhings-is-the-data-encrypted) See less ▼ ## Import and Export - [What is a key field?](https://support.seventhings.com/migration/en/what-is-a-key-field) - [FAQ's](https://support.seventhings.com/migration/en/faqs#main-content) - [App](https://support.seventhings.com/migration/en/faqs#app) - [Labels](https://support.seventhings.com/migration/en/faqs#labels) - [Web App](https://support.seventhings.com/migration/en/faqs#web-app) - [Configuration of data fields](https://support.seventhings.com/migration/en/faqs#configuration-of-data-fields) - [General](https://support.seventhings.com/migration/en/faqs#general) - [Data Protection](https://support.seventhings.com/migration/en/faqs#data-protection) - [Import and Export](https://support.seventhings.com/migration/en/faqs#import-and-export) - [Training](https://support.seventhings.com/migration/en/training) - [seventhings App](https://support.seventhings.com/migration/en/seventhings-app#main-content) - [General](https://support.seventhings.com/migration/en/seventhings-app#general) - [Download & Setup](https://support.seventhings.com/migration/en/seventhings-app#download-setup) - [Pre-selection location](https://support.seventhings.com/migration/en/seventhings-app#pre-selection-location) - [Scan](https://support.seventhings.com/migration/en/seventhings-app#scan) - [Statistics display](https://support.seventhings.com/migration/en/seventhings-app#statistics-display) - [Detail view](https://support.seventhings.com/migration/en/seventhings-app#detail-view) - [Settings](https://support.seventhings.com/migration/en/seventhings-app#settings) - [Dashboard](https://support.seventhings.com/migration/en/dashboard#main-content) - [How does it work?](https://support.seventhings.com/migration/en/dashboard#how-does-it-work) - [Objects](https://support.seventhings.com/migration/en/objects#main-content) - [Layout & Structure](https://support.seventhings.com/migration/en/objects#layout-structure) - [Create & Edit objects](https://support.seventhings.com/migration/en/objects#create-edit-objects) - [Mass functions](https://support.seventhings.com/migration/en/objects#mass-functions) - [Filters](https://support.seventhings.com/migration/en/objects#filters) - [Columns & Download](https://support.seventhings.com/migration/en/objects#columns-download) - [Locations and rooms](https://support.seventhings.com/migration/en/locations-and-rooms#main-content) - [General](https://support.seventhings.com/migration/en/locations-and-rooms#general) - [Locations](https://support.seventhings.com/migration/en/locations-and-rooms#locations) - [Rooms](https://support.seventhings.com/migration/en/locations-and-rooms#rooms) - [Import & Export](https://support.seventhings.com/migration/en/import-export#main-content) - [Import Objects](https://support.seventhings.com/migration/en/import-export#import-objects) - [Imports Locations](https://support.seventhings.com/migration/en/import-export#imports-locations) - [Export Objects](https://support.seventhings.com/migration/en/import-export#export-objects) - [Settings](https://support.seventhings.com/migration/en/settings#main-content) - [Field definition objects](https://support.seventhings.com/migration/en/settings#field-definition-objects) - [Field definition locations](https://support.seventhings.com/migration/en/settings#field-definition-locations) - [User](https://support.seventhings.com/migration/en/settings#user) - [Circularity Hub](https://support.seventhings.com/migration/en/circularity-hub#main-content) - [General](https://support.seventhings.com/migration/en/circularity-hub#general) - [For IT- and Office-Managers](https://support.seventhings.com/migration/en/circularity-hub#for-it-and-office-managers) - [For Buyers](https://support.seventhings.com/migration/en/circularity-hub#for-buyers) - [Scanner](https://support.seventhings.com/migration/en/scanner#main-content) - [RFID - scanner](https://support.seventhings.com/migration/en/scanner#rfid-scanner) - [ZEBRA CS6080](https://support.seventhings.com/migration/en/scanner#zebra-cs6080) - [Profile & User](https://support.seventhings.com/migration/en/profile-user#main-content) - [Profile](https://support.seventhings.com/migration/en/profile-user#profile) - [Profile settings](https://support.seventhings.com/migration/en/profile-user#profile-settings) - [Release Notes](https://support.seventhings.com/migration/en/release-notes#main-content) - [2023](https://support.seventhings.com/migration/en/release-notes#2023) - [2022](https://support.seventhings.com/migration/en/release-notes#2022) - [2021](https://support.seventhings.com/migration/en/release-notes#2021) - [Interfaces](https://support.seventhings.com/migration/en/interfaces#main-content) - [Accounting systems](https://support.seventhings.com/migration/en/interfaces#accounting-systems) - [API](https://support.seventhings.com/migration/en/interfaces#api) - [Onboardings](https://support.seventhings.com/migration/en/onboardings#main-content) - [step-by-step introduction](https://support.seventhings.com/migration/en/onboardings#step-by-step-introduction) - [Default HubSpot Blog](https://blog.seventhings.com/de) [![seventhings – Einfach Übersicht.](https://support.seventhings.com/hs-fs/hubfs/Website/Images/seventhings-logo-longformat.png?width=200&height=44&name=seventhings-logo-longformat.png "seventhings – Einfach Übersicht.")](https://www.seventhings.com) Copyright © 2020 ITEXIA GmbH Copyright © 2026, seventhings GmbH